Archive for the ‘Tips’ Category

Mac users: using the DjVu viewer with Snow Leopard

Thursday, October 1st, 2009

If you use a Mac and have recently upgraded your operating system to the new Snow Leopard (OS X 10.6) release, it is likely that you will experience problems with the DjVu image viewer when viewing images on findmypast.com using the Safari browser.

Here is an article that describes how to solve the problem - it has been tested and is a simple fix that does not require a download.

Our email address is changing - please update your address books

Thursday, April 23rd, 2009

We are in the prcess of changing our email system and you will shortly begin to receive emails from mail@mail.findmypast.com (as opposed to email@email.findmypast.com, which will shortly be retired).

To ensure that you continue to receive email from us without it getting accidentally placed in your spam folder, please update your address book or ’safe list’ in your email programme to include the new address.

Many thanks!

Our Presentation from WDYTYA LIVE!

Thursday, March 12th, 2009

You can now download our presentation from the WhoDoYouThinkYouAre LIVE show at Olympia.

The first half shows just the slides, the second half repeats the slides but with our presentation notes on them, which is probably much more useful. Please be aware that it is quite a hefty download (6Mb). We have provided it in PDF format so everyone should be able to view it by downloading free Adobe Acrobat reader software.

Family Tree Explorer 3 - multiple spouses now added

Thursday, March 12th, 2009

We have now added support for multiple spouses within Family Tree Explorer 3.

You will notice that there are now arrows pointing upwards and downwards from each individual: use these to add a new partner to somebody in your family tree.

Once a secondary partner has been added, a tab will appear next to the individual, indicating multiple spouses.